Refund policy

All sales are final Every book is printed to order for you. Once an order goes to print it cannot be returned, exchanged or refunded. This applies to every order, including orders invoiced to courts and institutions.

Cancelling an order You can cancel within 24 hours of placing the order: email sales@elyphived.com with your order number. A cancelled order is refunded in full to the card you paid with. After 24 hours the order is in production and can no longer be cancelled.

Damaged or misprinted copies If a book arrives damaged or misprinted, email a photo within 30 days of delivery and we will send a replacement copy at no cost. You do not need to send the damaged copy back.

The online course Access to the online course is sent by email as an enrolment key. Once the key has been sent, the purchase is final.

Your statutory rights None of the above limits any right you have under applicable consumer protection law.